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| Medical
Transcription |
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Medical
transcription is accurate conversion of medical records dictated
by doctors or other medical professionals into electronic form.
This includes - patient history, reports, clinical notes, office
notes, operation reports, medical recommendations, letters, psychiatric
relations, laboratory reports, etc.
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Services |
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Sending
your dictations: You can use two types of methods
for sending voice files in our transcription pool.
Method
No. 1. Digital handheld recorder (DVR) that we provide
to you.
Method No. 2. Use our toll-free telephone number
to call our voice server for your dictations
Receiving your transcripts: Once we receive your dictation by
any of the above methods, we then transcribe your dictation
into document files. We deliver the completed transcriptions
back to your office by Web-based transcription transaction system.
We also offer an, other methods like:
a) Electronic Mail attachment which is zipped with your password
or,
b) Placing it in server storage for your staff to download any
number of times.
c) Free faxing
Turnaround Time (TAT): Our normal turn around
is 24 hours, but we can offer a lower TAT also, say 7 hours
Other Features: Free archival of your past transcripts for up
to six months and HIPAA compliant security features.
Operation: 24 x 7 x 365
Work: A response time of between 8-24 hours
and an accuracy of over 99% is the accepted norm in Medical
transcription (as per AAMT guidelines).
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Security
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Security
and confidentiality are the two words imbibed on ISS's philosophy.
Our different levels of security meet all HIPAA regulations
related to Electronic Transmission of Patient Information.
All
medical data managed through our System runs on a secure server,
which encrypts (128 bit encryption) all data communication between
your computer and our server. This means, anyone intercepting
any data while it is being transferred from our server to your
computer could not interpret or decode this data.
In general, we follow the following:
§ All employees have to sign a confidentiality
agreement.
§ Encryption possible at client's request.
§ Our FTP site is absolutely secured and an uptime of 99%
is maintained.
The
type of records handled by us include:
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History & Physical Reports
§ Clinic Notes, Chart notes, Office Visits
§ Operative Reports
§ Consultations notes
§ Discharge Summaries
§ Letters, Psychiatric Evaluations
§ Laboratory/X-ray/ Pathology Reports and other similar
kinds of records
§ Pediatric Reports/ Surgical Procedures
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Human
Resources
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ISS
understands the importance of human resources as the most
important resource and try to retain the best available manpower
in this field and upgrade them by constantly providing in-house
training as well as on the job training. We have a huge in-house
training facilities with best possible faculties and trainers
who have more than 4 years experience in the field. The different
categories of Human Resources available with us for these
jobs include, medical transcriptionists (MT), Editors, QA's
& Supervisors. Currently we have a capacity of transcribing
50,000 lines per day.
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Quality
Control
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Various
levels of quality checks are being adopted after the file
is transcribed. The MTs transcribe the files and send them
to QA's who checks each file. A ratio of 1:3 is being adopted
i.e. 1 QA for 3 MT's. The minimum accuracy level to be achieved
by the QA is 98%. After checking, the QA sends the file to
Editors/Super QA's for quality check to ensure that the minimum
accuracy levels are met. The minimum accuracy level to be
achieved by the Editor is 99%. Ones the files are ready; it
is being uploaded by the System Administrator. Overall supervision
from downloading of files, quality of transcription, and turn
around time compliance is done under strict supervision of
Production Manager. We operate 24 hours a day 7 days week
and 365 days in a year.
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Our
Specialties
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Cardiology
§ Family Medicine
§ General Surgery
§ Gastroenterology
§ Hematology
§ Multi-specialty
§ Neurology
§ Ophthalmology
§ Otolaryngology
§ Oncology
§ Orthopedics
§ Osteopathy
§ Nephrology
§ Plastic Surgery |
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