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+ Clientele
+ Contact
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At ISS Inc., commitment of customer service is very well
backed by the state of the art call center solution from
leading technology vendors which offer the following benefits...
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| Facilities
and Benefits |
· Outbound call management
and predictive dialing.
· Automatic Call Distribution to the next available
Agent.
· Connectivity with International Private Leased
Line Circuit (IPCL).
· Interfaces for Integration With Applications.
· Motorola Mux at both ends of the IPLC.
· Contact Monitoring.
· Scalability.
· Conferencing.
· Voice Messaging.
· Management Information System.
· Remote Agent.
· Web Integration.
· Voice Logger & Channel Bank.
· Email Management.
· Web Chat and Web Collaboration. |
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